SIAM Foundation Training Course | Certification

SIAM

Learners: 50000

OVERVIEW Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles. Key Benefits of SIAM Training and Certification Service integration and management (SIAM) is a management methodology that is growing in popularity in today's complex ITIL sourcing environment. Effective SIAM can help organizations integrate the management of multiple service providers, leading to: • Improved customer satisfaction through a more professional approach to service delivery • Improved IT services through the use of proven best practice processes • Access to better resources and skills • Manage multiple supplier effectively • Achieving end to end SLA's • Improved service to the customer organization • Lower costs through optimization and best of breed services • Flexibility and scalability • Working effectively in a SIAM organization • Articulating the benefits of SIAM • Understand process theory and have an awareness of common processes in a SIAM environment • Understanding of SIAM tooling and data considerations • Strong governance considerations for SIAM

Key features

• Improved customer satisfaction through a more professional approach to service delivery

Learners: 50000

SIAM/

68 in stock

Course Features

Learners: 50000

Hours: 16

Study Level: FOUNDATION

Training Process: CLASSROOM/ONLINE

OVERVIEW

What I Will Learn

This certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.

Introduction to Service Integration and Management
Service Integration and Management implementation road map
Service Integration and Management and its relation to other management practices
Service Integration and Management roles and responsibilities
Service Integration and Management practices
Processes to support Service Integration and Management
Service Integration and Management challenges and risks

Certification

Online Certification Exam will be conducted after the training program. See Exam Details below:

Exam Format - Objective Type, Multiple Choice
Open Book - No
Exam Duration - 1 Hour
No. of Questions - 40
Passing Criteria - 26 out of 40 (65%)
Result - Immediately after the exam
Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

You will get excellent training from the SIAM expert trainers
Lot of sample questions will be discussed on each topic throughout the training session
Exam preparation session will be there before the actual exam
You can expect many questions from the ones which will be discussed during training

No	Lesson Title	Time
1	• Introduction to Service Integration and Management	3
2	• Service Integration and Management implementation road map	3
3	• Service Integration and Management and its relation to other management practices	3
4	• Service Integration and Management roles and responsibilities	3
5	• Service Integration and Management practices	3
6	• Processes to support Service Integration and Management	3
7	• Service Integration and Management challenges and risks	3

Frequently Asked Questions

• Exam Format

Objective Type, Multiple Choice

ABOUT INSTRUCTOR

SOORIYA

Learners: 50000

Hours: 16

Study Level: FOUNDATION

Training Process: CLASSROOM/ONLINE

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OVERVIEW

Frequently Asked Questions

• Exam Format

ABOUT INSTRUCTOR

SOORIYA

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